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 |
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 |
 |
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On what percentage of trips do you rent a car?
|
| MEAN |
|
52% |
|
62% |
 |
 |
 |
 |
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|
Please rate each item in importance from 1 - 5
(5 is very important ... 1 is unimportant) when
selecting your rental company.
|
Instant rental/return service |
|
4.1 |
|
4.3 |
Previous experience with company |
|
4.0 |
|
4.3 |
| Price |
|
3.9 |
|
3.6 |
| Corporate travel policy |
|
2.9 |
|
2.5 |
Membership in preferred frequent flyer program |
|
2.9 |
|
3.3 |
| On-Airport location |
|
2.9 |
|
4.3 |
| Valet-style returns |
|
2.7 |
|
2.2 |
| Frequent renter program |
|
2.2 |
|
2.7 |
| In-car navigation aids |
|
1.9 |
|
1.5 |
Availability of cellular phone rental |
|
1.5 |
|
1.3 |
|
 |
 |
 |
 |
 |
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What type of rental rate do you usually pay?
|
| Corporate contract rate |
|
47% |
|
76% |
| Government contract rate |
|
29% |
|
3% |
Standard daily/weekly rate |
|
21% |
|
15% |
| Other |
|
3% |
|
6% |
 |
 |
 |
 |
 |
|
What type of car do you most frequently rent?
|
| Midsize/standard car |
|
59% |
|
58% |
| Full-size/luxury |
|
33% |
|
34% |
| Subcompact/compact |
|
7% |
|
7% |
| Sport utility vehicle/4WD |
|
1% |
|
0% |
| Station wagon/mini van |
|
1% |
|
0% |
|
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