Are you a paying member of any airline airport clubs?
Yes		70%		64%
No		30%		36%

If yes, how many?
Average Number		1		2

In general, which best reflects your feelings about airport clubs?
I like them, but they're getting too crowded and noisy		49%		—
They provide a quiet retreat, well worth the price		41%		—
They're just as bad as the gate area now, so I may drop/have dropped my membership		9%		—

How do you spend your time in airport clubs?
Working/Phone calls/ e-mail, etc.		84%		—
Reading		62%		—
Chatting/Meeting with colleague		20%		—
Watching TV		19%		—

Do you think alcoholic beverages should be free at airport clubs?
Yes		67%		—
No		33%		—

Have you used or would you consider using a private Internet-ready workstation/office (like Laptop Lane) at the airport?
Yes		47%		—
No		53%		—

How often do you buy food at airport concessions/restaurants?
Frequently		22%		30%
Sometimes		22%		20%
Rarely		50%		48%
Never		3%		3%

How often do you shop at airport retail stores (not counting newsstands)?
Frequently		37%		—
Sometimes		37%		—
Rarely		36%		—
Never		18%		—

How many minutes in advance for departure do you try to arrive at the airport for:
DOMESTIC FLIGHTS:
Average minutes		51		51
INTERNATIONAL FLIGHTS:
Average minutes		84		86

In the past 12 months, what's the longest you've sat on the ground in an airplane?
Under 1/2 hour		6%		18%
1/2 hour - 1 hour		17%		15%
1 hour - 1 1/2 hours		22%		24%
1 1/2 hours - 3 hours		34%		40%
3 hours - 4 hours		12%		12%
4 hours or more		9%		—
MEAN    1hr. 51min 1hr. 43min